Enroll New Clients with the Comfortable Sales Conversation! Don’t be like Sisyphus! He is the character in Greek mythology who was punished for his arrogance, by having to repeatedly roll a huge stone uphill, only to have it roll down again every time he reached the summit. Selling your wellness … Continue reading
Category Archives: Customer Service
Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2
Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2 Are most of your clients One-Time Wonders or do you have a full schedule of loyal repeat customers? There’s so much you can offer to impress your clients with superb customer service! With little cost, time or effort, you … Continue reading
Spring Treats to Keep Your Wellness Clients Coming Back! Part 1/2
Spring Treats to Keep Your Wellness Clients Coming Back! Part 1/2 Spring is the perfect time to pamper your wellness clients with a special gift to show your appreciation for their business. I make little spring goodie bags, filled with healthy snacks and wellness treats. But there’s much more you … Continue reading
6 Warning Signs of Bad Clients
6 Warning Signs of Bad Clients It’s an age-old question: Can one rotten apple spoil the whole barrel? Maybe. Can one bad client ruin your entire practice? Probably not. But dealing with a difficult client can certainly affect your day, in terms of your mood, your productivity and your finances. … Continue reading
12 Ways to Keep ‘em Coming Back!
12 Ways to Keep ‘em Coming Back! I have a long list of loyal lifetime clients who have been coming to my massage clinic weekly or more for years, such as the client with fibromyalgia who has been coming twice a week for 20 years. So far, the lifetime value … Continue reading
3 Ways to Get Great Clients FAST!
3 Ways to Get Great Clients FAST! Do you run and hide at the mere mention of marketing your wellness practice? Well, you’re not alone! Marketing seems overwhelming to many practitioners! But we’re about to change that – right here, right now! This aversion to marketing is simply because they … Continue reading
How to Avoid Bad Apples in Your Wellness Biz!
How to Avoid Bad Apples in Your Wellness Biz! How do you deal with negative client challenges? Do you have policies and procedures to handle – or even better, prevent – sticky situations? As you can see in the “About” section of my website, I am very selective about my … Continue reading
Attract Clients with 3 Fun Strategies!
Attract Clients with 3 Fun Strategies! Does your wellness practice struggle? Does it fall short of your dreams, ideals and goals? Wouldn’t you love to create a steady stream of clients flowing in to your business? If you want to keep your income growing and generate more cash flow, try … Continue reading
Quick Steps to New Clients!
Quick Steps to New Clients! After visiting the websites of hundreds of holistic practitioners, I was concerned about the number of sites that were “All about me, Me, ME!” on the Home Page. Make sure your Home Page – often a prospect’s first exposure to you and your work – … Continue reading