Let Freedom Ring in Your Wellness Biz – with Systems! “In a world with no systems, with chaos, everything becomes a struggle, predictability is not there. And it becomes almost impossible…” – Bill Clinton. Memorial Day, Flag Day, 4th of July, Labor Day! As we honor America’s summer patriotic holidays … Continue reading
Category Archives: Customer Service
Enroll New Clients with the Comfortable Sales Conversation!
Enroll New Clients with the Comfortable Sales Conversation! Selling your wellness services should not feel like pushing a rock uphill – for you or the client. Luckily for you, there’s a system for selling your work that magnetically draws clients to you in a graceful and comfortable way! This word-for-word … Continue reading
Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2
Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2 Are most of your clients One-Time Wonders or do you have a full schedule of loyal repeat customers? There’s so much you can offer to impress your clients with superb customer service! With little cost, time or effort, you … Continue reading
Spring Treats to Keep Your Wellness Clients Coming Back! Part 1/2
Spring Treats to Keep Your Wellness Clients Coming Back! Part 1/2 Spring is the perfect time to pamper your wellness clients with a special gift to show your appreciation for their business. I make little spring goodie bags, filled with healthy snacks and wellness treats. But there’s much more you … Continue reading
Weed Out the Bad Apples in Your Wellness Biz!
Weed Out the Bad Apples in Your Wellness Biz! It’s an age-old question: Can one rotten apple spoil the whole barrel? Maybe. Can one bad client ruin your entire practice? Probably not. But dealing with a difficult client can certainly affect your day, in terms of your mood, your productivity … Continue reading
Boost Your Wellness Practice with the Stocking Stuffer Special! Part 2/2
Boost Holiday Income with the Stocking Stuffer Special! Part 2/2 Several years ago, I started offering my clients a new way to do their holiday gift shopping that would accomplish these goals: Offer low-cost, high-value massage for holiday gifts. – Help my clients with their holiday gift shopping. … Continue reading
12 Ways to Keep ‘em Coming Back!
12 Ways to Keep ‘em Coming Back! I have a long list of loyal lifetime clients who have been coming to my massage clinic weekly or more for years, such as the client with fibromyalgia who has been coming twice a week for 20 years. So far, the lifetime value … Continue reading
How to Keep Clients Coming Back for More! Part 2/2
How to Keep Your Clients Coming Back for More! Part 2/2 Are most of your clients One-Time Wonders or do you have a full schedule of loyal repeat customers? There’s so much you can offer to impress your clients with superb customer service! With little cost, time or effort, you … Continue reading
How to Keep Your Wellness Clients Coming Back for More! Part 1/2
How to Keep Your Wellness Clients Coming Back for More! Spring is the perfect time to pamper your wellness clients with a special gift to show your appreciation for their business. I make little spring baskets, filled with goodies such as healthy snacks and wellness treats. But there’s much more … Continue reading