Ask the Magic Question to Get Loyal Clients!

Ask the Magic Question to Get Loyal Clients! Nearly every new client asks me how often she should come in, or how many treatments I think she will need. A good answer for this is: “What I discover during the treatment helps me assess your needs. So I don’t know until we’re … Continue reading

Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2

Spring Treats to Keep Your Wellness Clients Coming Back! Part 2/2 Are most of your clients One-Time Wonders or do you have a full schedule of loyal repeat customers? There’s so much you can offer to impress your clients with superb customer service! With little cost, time or effort, you … Continue reading

Upgrade Your Income with the Update Letter

Upgrade Your Income with the Update Letter! Meet your new BMFF – Best Marketing Friend Forever! The Update Letter is commonly known in marketing circles as a Warm Letter of Introduction – meaning warm and friendly, as opposed to formal and businesslike. From now on, in promoting your practice, you … Continue reading

12 Ways to Keep ‘em Coming Back!

12 Ways to Keep ‘em Coming Back! I have a long list of loyal lifetime clients who have been coming to my massage clinic weekly or more for years, such as the client with fibromyalgia who has been coming twice a week for 20 years. So far, the lifetime value … Continue reading

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