6 Warning Signs of Bad Clients in Your Wellness Biz!

6 Warning Signs of Bad Clients in Your Wellness Biz! How do you handle negative client challenges? Do you have policies and procedures to handle – or even better, prevent – sticky situations? As you can see in the “About” section of my website, I am very selective about my … Continue reading

How to Avoid No-Shows in Your Wellness Business!

How to Avoid No-Shows in Your Wellness Business! I usually detest use of the “F Word” but I use it here because it’s an integral part of this week’s story from my own practice. So… WARNING: Strong Language! Proceed at Your Own Risk! To my knowledge, I’ve had only one … Continue reading

When a Prospect Gets Cold Feet

When a Prospect Gets Cold Feet! A few years ago, I enrolled in a 3-day live workshop with a mentor I had been following online for several years. Every year, when she announced this annual workshop, I would sit there reading her email and crying, because I wanted so much … Continue reading

Help Potential Clients Overcome Their Resistance!

Help Potential Clients Overcome Their Resistance! Last week we explored how to move prospective clients beyond their money fears into seeing the value of your work as the solution they need. (When a Prospect Says “I Can’t Afford It.”) Let’s expand on the topic of client resistance by looking at … Continue reading

When a Prospect Says “I Can’t Afford It.”

When a Prospect Says “I Can’t Afford It.” A few years ago, I enrolled in a 3-day live workshop with a mentor I had been following online for several years. Every year, when she announced this annual workshop, I said that I couldn’t afford it and I cried because I … Continue reading

The Magic Question to Ask Every Client!

The Magic Question to Ask Every Client! An attitude of caring and some positive thought can go a long way toward converting first-time customers into repeat clients.  Here’s something else very valuable, a simple magic question that keeps clients coming back and turns them into long-term clients – just five … Continue reading

Help Potential Clients Get Unstuck – Part 2/2

Help Potential Clients Get Unstuck – Part 2/2 When an interested client gets cold feet about working with you, don’t do anything to devalue your services or that you don’t truly feel in your heart is right for both the client and yourself. But if there is a true need and … Continue reading

Help Potential Clients Get Unstuck – Part 1/2

Help Potential Clients Get Unstuck – Part 1/2 Despite all your sales efforts, there will be the occasional client who is very stuck in resistance. Because money is the most common objection that people have, we will use this in our examples. If the resistance is for a different reason, you … Continue reading

6 Ways to Listen to Clients: Can You Hear Me Now? Part 2/2

Once you tune in to your clients’ needs and make your marketing message speak directly to that need, you’ll always have enough clients and enough money coming in. And you’ll gain confidence knowing that your work is making a difference in people’s health and their lives! Here we continue with … Continue reading

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