Ask the Magic Question to Get Loyal Clients! Sometimes during a session, a client will ask you how often most people come in, or how many treatments you think she will need. A good answer at this point is to say, “What I discover during the treatment helps me assess … Continue reading
Tag Archives: client loyalty
12 Ways to Keep ‘em Coming Back!
12 Ways to Keep ‘em Coming Back! I have a long list of loyal lifetime clients who have been coming to my massage clinic weekly or more for years, such as the client with fibromyalgia who has been coming twice a week for 20 years. So far, the lifetime value … Continue reading