4 Sources for Great Referrals

4 Sources for Great Referrals Picture what happens when you throw a stone into a lake – the ripple effect! Compare this image to a new client being referred into your practice. If one person refers someone, it’s just a tiny ripple that doesn’t go very far. If 20 people … Continue reading

3 Ways to Get Great Clients FAST!

3 Ways to Get Great Clients FAST! Do you run and hide at the mere mention of marketing your wellness practice? Well, you’re not alone! Marketing seems overwhelming to many practitioners! But we’re about to change that – right here, right now! This aversion to marketing is simply because they … Continue reading

How to Avoid Bad Apples in Your Wellness Biz!

How to Avoid Bad Apples in Your Wellness Biz! How do you deal with negative client challenges? Do you have policies and procedures to handle – or even better, prevent – sticky situations? As you can see in the “About” section of my website, I am very selective about my … Continue reading

Do You Really Hear Your Clients? 6 Ways to Listen

Do You Really Hear Your Clients? 6 Ways to Listen The primary purpose of any business is to make money. In fact, the definition of business is “exchanging goods or services for money.” In most cases, revenue depends on customers or clients. The foundation for your successful enduring business is … Continue reading

Treat Your Wellness Business Like a Patient… with SOAP!

Treat Your Wellness Business Like a Patient… with SOAP! Is your holistic healthcare business dirty or clean, messy or neat? We’re not talking about your housekeeping here. In other words, are your work space and all of your business practices organized and effective? Is your marketing systematized and scheduled? Is … Continue reading

Help Potential Clients Overcome Their Resistance!

Help Potential Clients Overcome Their Resistance! Last week we explored how to move prospective clients beyond their money fears into seeing the value of your work as the solution they need. (When a Prospect Says “I Can’t Afford It.”) Let’s expand on the topic of client resistance by looking at … Continue reading

How to Keep Your Clients!

How to Keep Your Clients! Are most of your clients One-Time Wonders or do you have a full schedule of loyal repeat customers? There’s so much you can offer to impress your clients with superb customer service! Do you go out of your way to give extra value to your … Continue reading

Bad Apples? 6 Reasons NOT to Work with Someone!

Bad Apples? 6 Reasons NOT to Work with Someone! It’s an age-old question: Can one rotten apple spoil the whole barrel? Maybe. Can one bad client ruin your entire practice? Probably not. But dealing with a difficult client can certainly affect your day, in terms of your mood, your productivity … Continue reading

Can You Hear Me Now? 6 Ways to Listen to Clients

Can You Hear Me Now? 6 Ways to Listen to Clients The primary purpose of any business is to make money. In fact, the definition of business is “exchanging goods or services for money.” In most cases, revenue depends on customers or clients. The foundation for your successful enduring business … Continue reading

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